Service 04

Integrations & AI

Your tools don't talk to each other. We build the bridges. Where it makes sense, we add AI: document parsing, smart routing, automated responses.

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01 Overview

Why it matters.

Most businesses already own the right tools. The cost is in the gaps between them: someone copying data from the CRM to the ERP, from email to a spreadsheet, from a PDF to the accounting system. We build reliable integrations that close those gaps, and we apply AI only where it measurably removes work, such as reading supplier documents, classifying requests or drafting routine replies for human review.

Signs you need this

  • Staff spend hours a day copying data between systems.
  • Information arrives as PDFs, emails or scans and must be typed in.
  • Requests sit in a shared inbox until someone triages them.
  • Existing automations break silently and nobody notices.
02 What you get

Deliverables.

API integrations

Direct, monitored connections between your systems via REST APIs and webhooks.

Workflow automation

Multi-step automations in n8n or Make, with error handling and alerts.

Document AI

Extraction of structured data from invoices, orders and forms, with validation.

Smart routing

Classification and routing of incoming requests to the right person or queue.

Typical tools & platforms

  • REST APIs
  • Webhooks
  • OpenAI
  • Anthropic
  • n8n
04 FAQ

Questions.

Is our data safe when using AI?

We use providers and configurations that do not train on your data, minimise what is sent, and keep a human review step for anything customer-facing.

What happens when an integration fails?

Every integration we build has logging, retries and alerts, so failures are visible and recoverable instead of silent.

Tell us what's broken.

We'll reply within one business day. No pitch decks, no discovery fee: just a direct conversation about whether we're the right fit.

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